record checks

I Was Refused a Job Because of Your Inaccurate Criminal Record Check

criminal record check Is it really because our report is inaccurate or because you have a criminal record? Now, let me first say that we take disputes of a criminal record check very seriously.    Why?  First, because we strive to provide the best information in the industry and would never want to report something inaccurate.

Secondly, we have an obligation under the Fair Credit Reporting Act to reinvestigate any credible dispute that is made in writing.  That was my brother from another mother does not qualify.

Seriously, we reinvestigate EVERY dispute we receive.  The level of investigation varies depending upon the credibility of the dispute.

We may review the report, court records and research and issue a letter to the consumer that explains our findings.  A handful of times each year, we have our researchers go back to the courts and pull the case file because the applicant provides information that shows the criminal record had a change in disposition.

The credit bureaus, criminal databases and the courts can make mistakes.  The most common mistakes are a change in disposition that was not updated by the courts.

So when I receive a letter from a person that claims they were refused employment because of an inaccurate criminal record check, I listen.  However, when the second sentence lists the date of the “alleged incident” and a description of the incident as a “frivolous charge” that was “immediately dropped”, I realized we might not be dealing with inaccuracies.  We reported it as a non-conviction.

Not surprising, I found that we had already pulled the case file to confirm this case before we ever released it to the client.  A copy of the police report had determined identity and provided a confirmation of the court record.

So Mr. Want-To-Be-A-Substitute-Teacher, you were caught with your pants down.  Literally.  It seems the candidate had been charged with Solicitation for Sex because he “knowingly and without authority did solicit an undercover officer to perform an act of sexual intercourse for money to wit $20 U.S. currency.”

Now, let’s be straight with each other.  We are not dealing with a problem of accuracy.  We are dealing with somebody who is mad because this is showing up on their criminal record check.

This criminal record will exist forever, unless the candidate can successfully have it expunged.

So to respond to your statement, no our criminal record check is not inaccurate.  It is right on the button.  And if you had not offered an undercover officer $20 to unbutton your pants, you would be employed.  Take some responsibility.

Are you ready to partner with a screening firm that goes the extra mile to make sure your organization receives the best information, protection and service available?  Contact us today.